Term Conditions Page

Terms Of Use

GENERAL TERMS

  1. EFFECTIVE DATE

These Terms of Use shall come into force with effect from 00:00 hours of 1st October 2021

  1. APPLICATION AND ACCEPTANCE OF THE TERMS
  1.  
    1. Your use of the Platform and Shopplek’s services, features, functionality, software, and products (collectively the “Services” hereinafter) is subject to the terms and conditions contained in this document as well as the Privacy Policy, The Product Listing Policy, The Infringement Policy, The Return Shipments Policy, The Undelivered Shipment Policy, Anti-Counterfeiting Policy and any other rules and policies of the Platform that Shopplek may publish from time to time.
    2. You must read Shopplek Privacy Policy which governs the collection, use, and disclosure of personal information about Users. You accept the terms of the Privacy Policy and agree to the use of the personal information about you in accordance with the Privacy Policy. 
  1. PROVISION OF SERVICES
  1.  
    1. You must register on the Platform in order to access and use the Services. Further, Shopplek reserves the right, without prior notice, to restrict access to or use of certain Services (or any features within the Services) subject to other conditions that Shopplek may impose at its discretion. 
    2. In case you avail services while accessing the Platform, that may be supported and/or provided by the third-party service provider(s), for all such services your contracting entity will be such third-party service provider(s), as the case may be. Shopplek disclaims all liability for any claims that may arise pursuant to your use of services provided by such third-party service provider(s).
    3. User agrees and confirms that any Services provided to you by Shopplek are on best efforts basis and Shopplek may engage services of third-party service provider(s) to facilitate such Services to you. We shall not in any manner be liable to you for failure or delay in providing the Services or for any temporary disablement, permanent discontinuance of the Services by us, or for any consequences resulting from such actions or reasons that are beyond our reasonable control.
    4. User acknowledges that the Services are being provided to you on an ‘as is’ and ‘as available’ basis and may be interrupted while browsing, transacting, using, or uploading information on the Platform. User agrees that we reserve the right to suspend the Services, forthwith without assigning any reason whatsoever, at our sole discretion.
    5. Shopplek may at any time with or without notice, withdraw, terminate, and/or suspend any or part of the Services without cause or in case of any breach of the Terms by the User. In addition, termination of any or part of any Services shall not impact the provision of other services or other business arrangements or agreements which the User may have entered into with Shopplek.

 

  1. ELIGIBILITY

The Platform is available for use and access to Users who can form legally binding contracts under Egyptian Law. For the purposes of these Terms, the term ‘persons’ shall mean any sole proprietor, firm, company, corporation, government, state, or agency of a state or any association, trust, joint venture, consortium, or partnership (whether or not having separate legal personality) or any other body corporate duly incorporated under the laws of Egypt.

  1. USER ACCOUNTS AND VERIFICATION OF ACCOUNT
  1.  

Shopplek may cancel or terminate a User’s account if Shopplek has reasons to suspect that the User has concurrently registered or controlled two or more accounts. 

  1. A set of user IDs and OTP (One Time Password) / password is unique to a single account. Any action triggered on your user account on the Platform or by using the unique OTP will be deemed to have been authorized by you and with your express consent. You shall be solely responsible for maintaining the confidentiality and security of your user ID and password and for all activities that occur under your account. You agree that all activities that occur under your account (including without limitation, posting any company or product information, clicking to accept any terms & conditions or rules, subscribing to or making any payment for any Services, sending emails using the Platform or other communications) will be deemed to have been authorized by you.
  2. When you access the Platform, you are electronically communicating with Shopplek. Shopplek may communicate with you by e-mail, SMS, WhatsApp messages, or messages through other modes of communication, phone call, or by posting notices on the Platform or sending in-app notifications or any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional, and/or commercial messages) in the above manner, from Shopplek with respect to your use of the Platform and it shall be deemed by your continued use of the Platform that you agree and consent to receive any communications from Shopplek.
  3. While registering the Individual User Account on the Platform you will be required to furnish details about you like, Name, Address, email, and phone number, You agree and acknowledge that we may directly or through a third-party service provider validate the information provided by you on the Platform
    You agree and acknowledge that we may directly or through a third-party service provider validate the information provided by you on the Platform. You agree to furnish additional information and provide documentary proof as may be requested by us, from time to time, for the purposes of verification of your user account information. If any information provided by you is found to be incorrect or misleading, Shopplek reserves its right to take appropriate steps. For the purposes of verification of your account information, you agree that we may share your information with such third-party service providers in accordance with the terms of the Privacy Policy. We reserve the right to seek additional information from you about you and your business, from time to time and you consent to provide such additional information to continue using the Platform.